My Michelin PAX saga on my 2007 Nissan Quest SE minivan
(Chapter 1)
Whenever there’s a story to tell that requires more words than Twitter will allow, I use this blog. Considering how rarely I post on here, obviously I am very good at telling a story in 140 characters or less.
I’m going to be pretty detailed in case some other people with Nissan / PAX issues stumble on this entry.
The saga begins several months ago when I noticed my tires looked bald. I was barely at 30,000 miles, maybe less, on this van. If this was a base model minivan, I probably wouldn’t have been surprised. Factory tires don’t generally get you too far. But these were an upgrade from the base model. I bought the minivan with all the bells and whistles. The dual DVD screens, the navigation, the XM radio, leather seats, etc. I was excited when I bought the car that I would have these cool run-flat tires. Plus they’re made by Michelin so I assumed they would be a quality tire that would last a long time. I generally expect at least 50,000 miles from a set of tires, especially when I manage to avoid any damage from road hazards (which is luck, not skill).
So, I finally got my 30k maintenance done at around 33-34k miles and they mention to me that my tires are bald and they quoted me around $1500 for a new set. Here’s where I start to realize what I’m getting into. $1500 for another 30k miles… last time I bought tires (on my 2005 Dodge Grand Caravan) it was like $700 for 50k miles. (Of course, I traded it in for the Quest before I got to 50k)
So now, I’m torn. $1500 for another 30k miles (if that), or replace them with another set of tires and wheels for about the same price, but then I have no donut. I decided to sit on the problem for a while since in Phoenix where it rarely rains and never snows, traction isn’t really something you NEED. Not the best decision, but whatever… that’s how I roll.
Lo and behold, within a couple weeks, I get an envelope in the mail about a class action lawsuit for people who are stuck with this PAX system. I felt a lot better about my problem knowing that I wasn’t the only one in this mess. Some Google searches online find a LOT of people complaining to anyone who will listen about these problems. Several car forums, NHTSA, etc. The options for the class action settlement were pretty weak except for the option where you can be reimbursed up to $1000 to “de-PAX” your car.
So, considering all the other crap going on in my life, I procrastinated the issue, hoping the tires would last until I had time to deal with them. And of course that means it would go at an inconvenient time. On Friday, December 10th, I was driving with my dad to pick up my grandma from dialysis. All of a sudden, a loud beeping alarm went off and after a momentary confusion, I saw the blinking “tire pressure” light on my dashboard and knew my day of reckoning had arrived. I changed my all-purpose screen to the tire pressure display and we watched the PSI go from 18 down to 2 and the ride got progressively louder and rougher. All of sudden we could feel every bump and dip in the road and there was a loud, annoying humming sound. We limped to the dialysis center and loaded Grandma up and got her home, again very loud and uncomfortable, but alive and moving.
(Uh oh! Also, damn, my screen is dusty!)

I re-read the letters mailed to me and the settlement agreement posted on the website for the law firm representing the class action to make sure what my options were, but in the end, I decided to check my work by calling the number provided. I spoke to a Legal Assistant and she immediately recommended I “de-PAX” my car and she said the deadline to have the work done is January 24th, 2011, which is better than the December 20th that I thought it was. I was very glad to confirm that I hadn’t missed the deadline.
I went to the dealership where I bought the car and they first recommended a $3200 set of wheels and tires (in case I didn’t mention this before, the beautiful rims are specifically sized for PAX tires, so I can’t just put new ones on them). I, of course, said that was a ridiculous price and I’d have to shop around. I talked to the Parts department and they told me the lug pattern on my van (5×114.3 in case you care!), and that I could get wheels from almost any Nissan compact car in recent years and they would fit. I could get wheels as small as 16 inches, and any tires I get would be matched to give me the right circumference. I would just have to get tires that are rated for the weight of my minivan. They suggested Craigslist or eBay. I also went to Discount Tire and got a quote of $1300 for basic 16″ wheels and good tires.
Charles was not happy with this option. He doesn’t believe the quality of those entry-level wheels would be satisfactory and he felt the smaller wheels would look “cheap” or “dinky”. We resumed a Craigslist search for wheels and we found a few sets of wheels from Nissan Muranos. (Muranos, in case you don’t know, are an SUV, similar size to my Quest) They ranged in price from $150-$200 for all 4 wheels. Not only were these less expensive than the Discount Tire wheels, but they were factory (meaning better quality), and they’d have the Nissan logo. We arranged to pick up a set from a guy near the airport here in Phoenix on Saturday afternoon (the 18th).
(Chapter 2)
Charles and I decided to limp my minivan to the guy with the wheels, pick them up, then hit up a Discount Tire closer to where we were picking them up. After all, my tires were supposed to go 125 miles at 55 MPH, and I’d only gone maybe 10 since it blew. Shortly after getting on the freeway (where I’d planned to go around 50 MPH and stay to the right), we started hearing a clunking noise in the wheel well. I pulled over and Charles noticed a small piece of rubber separating, which was hitting the wheel well. He thought it would just break off and we’d be fine. But as I started going again, the noise just got louder so I pulled off the road again and this time he checked the tire, it was completely disintegrating.
We had not even conceived of the possibility that the tire wouldn’t get us where we were going, albeit loud and uncomfortably, so we didn’t take two cars or anything. We called my dad, who we hoped could borrow my aunt’s minivan, to come and bail us out. While waiting for him I slowly limped the car over to a nearby on-ramp where traffic was much lighter and it felt safer to be out of the car in a major highway. My dad quickly arrived in my aunt’s Sienna and he gave us a ride to where we were meeting the guy from Craigslist. The wheels were in great shape and they still had tires on them (which was a great bonus). The tires were pretty bald, but we only needed them to get us to Discount Tire, so that was fine for our purposes.
The wheels were 18 inches (PAX wheels are 17) and the tire was a good couple of inches bigger in diameter than my existing tires, so after driving back to where my Quest was wounded on the side of the road, we put the new wheel on a back tire (where it wouldn’t have to turn and rub) and moved the back one up to the front to replace the shredded one. Charles rode in the Sienna so the extra weight of a passenger on the side of the car with the big tire wouldn’t cause unnecessary rubbing. The plan worked well, because rather than having to travel cautiously on the surface streets, the Quest handled well enough that I just took the freeway to the nearest Discount Tire. Other than pulling a bit because of the mismatched tire, there were no problems at all riding on it.
Then came another bump in the road. The Discount Tire we went to was not the same one I got a quote and approval from. These guys refused to take the PAX system off my car. The concern being that the minivan was (allegedly) designed around this PAX system and that other tires could cause stability/handling/etc problems and Discount did not want to be responsible for any issues. However, in order to get my settlement check, I will be signing that I acknowledge the “risks” of driving with a non-PAX system. I’ve found a few reports online of people who de-PAXed and they’re happier with the new set. I don’t believe the car was designed around PAX other than removing my spare tire and adding a useless storage bin. I told them that the other location had gotten the OK and they recommended I go there. Fine — after all, the car was riding fine with the big tire. So, we went.
Once again, the Discount Tire that I had originally gotten the OK from was still OK with it, and they remembered me from the last time I was in there. However, they lacked the equipment to move the TPMS (Tire Pressure Monitoring System) sensors from the PAX tires to the new ones. New TPMS sensors would cost $71 per tire, and they called the only Discount Tire location in Phoenix who had the special equipment and they could move the sensors for $20 per tire. That’s a savings of $200 overall, and therefore worth more hassle. Since, again, the van was driving fine on the big tire, we decided to make one more trip over to the other location that has PAX equipment and just get all the work done there. They kindly put the 3 Murano tires and the shredded PAX tire into bags to protect my interior and loaded them back up in my van and we made the trip to 18th Street and Camelback.
We left the house around 12:15pm and we rolled into the 3rd Discount Tire of the day at about 4pm (an hour before they closed). They were already familiar with our situation (since the guys at the 2nd one had called them about moving the sensors), we selected tires (Falken brand – thank goodness we didn’t have to get Michelins!) with a 50,000 mile warranty, added Discount’s replacement warranty for the life of the tire for about $95, and went to a Mexican restaurant next door for dinner, both because we hadn’t eaten all day, and to thank my dad for driving us all over the city. By about 5:30, my van was done, the old wheels in the back of the van until I decide what to do with them, all 8 bald tires I brought in disposed, and I’m happily de-PAXed! They calibrated the TPMS sensors and reset the system for the new tires and I was off!
I’ve only driven the on the new tires for about 10 miles, but that included freeway, and here are my immediate observations:
- The handling is much improved. I didn’t have a complaint before, but now the steering is noticeably easier. Feels like I’m gliding, but in a good way. The ride seems to be lighter and more comfortable.
- There was a very noticeable shudder when I applied the brakes which was especially noticeable at high speeds (like driving down a mountain grade at 70MPH). I didn’t even realize it shuddered when braking at lower speeds before (like going from 50 to 0) but when I got off the freeway and braked, I realized there was a difference. No shudder or shake at all!
The only bad part of this is that I really liked the appearance of the wheels on my PAX tires. They are a very attractive brushed chrome finish. These wheels from the Murano are more of a painted metallic. The design is similar. I’m sure in a couple days I will have completely forgotten the PAX tire saga and not even notice the wheels anymore.
So, that’s my story. I wanted to share it for any other PAX tire “victims” like me. The next phase will be filing my claim and hopefully being reimbursed for the cost of the tires. Having to drop $1200 on wheels and tires right before Christmas was not what we had in mind.





